What are the dietary restrictions associated with Parker's Real Maple products? 

Our products are gluten free, dairy free, nut free and vegan. 

Are Parker's Real Maple products Kosher?

Yes! All of our products have a certification from OK Kosher.

Which of Parker's Real Maple products are Organic?

All of Parker's Real Maple products are Organic!

What is the shelf life for Parker's Real Maple products?

Real Maple Butter - 2 years

Organic Maple Cotton Candy - 2 years

Real Maple Syrup - 3 years

What is your average ship time?

We will pack your order as soon as possible, this may take 1-3 days. From there, USPS ship time is normally 3-5 days depending on your location.

Do you ship to foreign countries?

We do ship to foreign countries, however, shipping costs vary depending on location. Please contact help@parkersmaple.com for more information.

Why is my Maple Butter separated?

Maple Butter is a natural product which means it can have some separation. When this happens, simply stir the Maple Butter and enjoy as usual.

Should I refrigerate my Maple Syrup and Maple Butter?

Yes, Maple Syrup and Maple Butter should be refrigerated after opening.  

For easier spread after refrigeration of Maple Butter, take out of refrigerator prior to use.

Where can I find your products near me? 

Please visit our Store Locater here

How is Real Maple Syrup made?

    1. The first step in the process is to tap maple trees to collect sweet maple sap. This is usually done 2-3 weeks prior to the anticipation of sugaring season. The typical season starts in March and lasts 4 to 6 weeks. Maple farmers use a cordless drill to drill an initial hole into the sugar maple tree - it is usually best to drill into the tree about an inch and a half. The hole is then filled with a spout from a plastic tubing system. 
    2. The spouts connect to huge webs of plastic tubing that route the precious sap into large tanks. Vacuum systems within the plastic tubing suck the sap to increase the yield. Sap typically runs out of maple trees on days when the temperature is above freezing following a night when the temperature dropped below freezing.
    3. Once the sap tanks are full of sap, it is taken to the sugar house to be boiled immediately to maintain freshness.
    4. To prepare the sap to be boiled, it first runs through a Reverse Osmosis machine which takes 80-90% of the water within the sap. It takes about 40 gallons of raw sap to make one gallon of maple syrup because sap is about 98% water. The Reverse Osmosis machine makes it so that 5-7 gallons of sap are required to make a gallon of syrup instead.
    5. Next, sap flows into an evaporator which boils it to approximately 219 degrees F. This boiling process forms the thick syrup by boiling away the water and caramelizing the maple sugars into the rich & robust flavor of real maple.
    6. Finally, the syrup is lightly filtered through a filter press and bottled. 

Question wasn't answered here? Send an email to help@parkersmaple.com.